Principal Consultant - Modern Work (Information Management)

The Background
Empired currently is a member of exclusive Elite and early adopter programs with Microsoft Corporation in Redmond, partnering on high profile projects and events with a number of our team also presenting at Microsoft global conferences! With multiple industry experts in this single team alone, we provide exciting prospects to broaden your technical and functional skills!
  
The Role
As Principal Consultant within our Modern Work team, you will provide objective advice, expertise and specialist skills in the Electronic Documents and Records Management space. You will show deep expertise in scoping, design and plan for Information Management solutions, technology and business trends and be responsible for setting the vision and high-level architecture for complex solutions. As a Principal Consultant you will maintain deep and expert knowledge to enable you to propose the most appropriate solutions to Empired’s clients. You will also work across the business to provide advice, guidance and commercial understanding to Empired's delivery practices.
  
The Responsibilities

• Leverage experience with and thorough technical knowledge of the Microsoft 365/ Office 365 and Power Platform environments including SharePoint, Power Apps, Power Automate and Power Virtual Agent to deliver implementation of Office 365
• Work with clients to analyze and define and document business requirements and/or project scope
• Facilitate analysis and design workshops
• Take ownership for the implementation, configuration and delivery of critical EDRMS project
• Provide client support and relationship management as required
• Building strong relationships with customers and fielding any escalations from your team
• Coach, motivate and supervise team members to drive successful delivery of innovative projects
• Encourage employee engagement by continuing to develop and mentor technical specialists
• Advocate collaboration and knowledge sharing plus fostering innovation and change
• Providing training and technical guidance.
• Participate in presales presentations and demonstrations plus provide input for RFI/RFPs  

The Fit
We are a dynamic, high-performing, collaborative team who enjoy the thrill of meeting and exceeding expectations and take pride in delivering value to our clients. You will align to these values and be a passionate, motivated, flexible and client focused Consultant. You’ll ‘live it and love it’ when it comes to technology, be a passionate ambassador and a solutions-focused Consultant. As a confident leader, you will be at ease presenting to a broad audience and enjoy sharing your knowledge with your team to ensure they achieve their goals. 
  
The Skills

• 8+ years of consulting and implementation experience in Electronic Information Management
• Superior knowledge of and industry expert in Documents & Records Management, familiar with the legislation surrounding Records Management such as the SRC Legislative and AS-ISO-15489
• Superior knowledge of the Office 365 stack
• Experience with OpenText, AvePoint and RecordPoint would be beneficial
• Outstanding communication, negotiation and influencing skills
• Previous project and technical leadership experience
• Strong consulting capabilities, stakeholder management and customer focused approach
• Experience in the presales process, including gathering user requirements, solution design, customer presentations and workshops

Empired is an Australian-owned and headquartered digital services provider with the breadth and depth to enable mid to large sized enterprises to tap into tomorrow’s advantage today.
  
 Empired helps organisations across Australasia to transform, thrive and stay relevant as digital businesses in an ever-changing world. Using technology as the enabler, we assist businesses to engage customers, increase efficiency, improve productivity and achieve competitive advantage.
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